Frequently Asked Questions

Frequently Asked Questions

Can I get more information in addition to the FAQ?
Yes, our contracted partners have access to an extended information base in our customer service platform. If you are a contracted partner please log ...
Mon, 2 Mar, 2015 at 11:40 PM
Is distance learning possible with SimTeam?
Yes. The software is web-based, and partners sign in via a personal user account and password. (Note that the group dynamic works only if the teammates are t...
Mon, 16 Feb, 2015 at 12:21 PM
Can I get support in learning how to use the platform?
Of course we help you to learn the rules and operate the control panel tool, and we will be available later as well. If you need any help at your training se...
Mon, 16 Feb, 2015 at 12:22 PM
Is it possible to give additional tasks to participants during training?
Yes, you can give your participants some extra tasks (for example to write a business plan, or to form and present their strategy).
Mon, 16 Feb, 2015 at 12:22 PM
Is any special information technology knowledge necessary to use the control panel?
No, it is absolutely user-friendly, and no special knowledge is needed.
Mon, 16 Feb, 2015 at 12:23 PM
How long does it take to learn all of the rules of the game for the trainer?
It takes maximum 1,5 hours, but of course you will need more time to become experienced.
Mon, 16 Feb, 2015 at 12:24 PM
How long does it take to teach the rules of the game to the participants?
It depends on the type of the training and what you use the platform for. Assessment centre (AC) simulations usually need only 30 minutes to present and make...
Mon, 16 Feb, 2015 at 12:24 PM
How long does it take to learn how to operate the control panel?
It takes about half an hour.
Mon, 16 Feb, 2015 at 12:25 PM
How many trainings does a partner need to hold within a given time period?
There is no rule; it depends on you and the agreement between us.
Mon, 16 Feb, 2015 at 12:25 PM
Is it possible to meet with you personally for a presentation of SimTeam?
Certainly. If you would like to have a personal meeting, please contact us!
Mon, 16 Feb, 2015 at 12:26 PM